AOJ may make reasonable changes to an Event’s timetable, scenario structure, rules or minor logistics for safety, weather, venue, staffing or operational reasons.

Many AOJ Events are held at independently operated venues. The venue’s own rules and staff instructions apply on site.

If a venue refuses entry or removes a participant for breaking its rules, AOJ may treat the conduct as a breach of these Terms and may apply strikes or other restrictions.

If AOJ cancels an Event entirely, affected members will be offered either a full refund of the Event booking fee or an alternative remedy described by AOJ, such as transfer to a replacement date, where practical.

AOJ is not responsible for a failure to perform caused by circumstances outside its reasonable control, including severe weather, transport disruption, venue closure, natural disaster, serious safety incidents or legal restrictions.

Where such circumstances require cancellation, AOJ will apply the organiser-cancellation approach described above.

The free-cancellation benefit applies to one booking per membership term, regardless of the number of Events booked.

Benefits are personal and may not be sold, transferred or used by another member.

AOJ may exclude certain Events from cash-on-day payment, including Events requiring venue prepayment, strict capacity control or third-party advance payment.

Any exclusion will be stated on the Event listing or at checkout.

Unless required by applicable law, Elite Membership fees are non-refundable after the membership term has started, including where a member does not use the available benefits.

If a member uses cash-on-day booking and fails to attend or pay at check-in, AOJ may issue strikes, suspend cash-on-day benefits and require advance payment for future Events.

AOJ may remove one or more Stars depending on the seriousness of an incident. Exceptionally serious conduct may result in immediate removal or a ban without progressive strikes.

A member who loses all Stars may be banned from AOJ Event bookings, participation and AOJ-managed social channels.

AOJ may consider reports from leaders, venue staff, photographs, video and credible member statements.

AOJ may withhold some evidence where disclosure could affect the privacy or safety of a complainant.

A member may ask AOJ support to review a strike decision. AOJ may uphold, reduce or remove strikes based on the information available.

Airsoft and outdoor physical Events involve inherent risks, including slips, trips, falls, impacts and equipment-related injury. Participants attend and participate at their own risk.

Nothing in these Terms excludes or limits liability where such an exclusion or limitation is prohibited by applicable law.

Where lawful, AOJ is not responsible for indirect or consequential losses such as travel expenses, accommodation expenses, lost income or loss of enjoyment arising from Event changes or cancellation.

Members are responsible for their own equipment and personal belongings. AOJ is not responsible for loss, theft or damage except where liability cannot lawfully be excluded.

AOJ may amend these Terms from time to time. The Last Updated date will be changed when revised Terms are published.

Continued use of AOJ services after revised Terms take effect constitutes acceptance of those changes.

These Terms are governed by the laws of Japan.

Disputes will be submitted to the courts having jurisdiction over AOJ’s principal place of business unless mandatory consumer protection law requires otherwise.

AOJ publishes its operator and contact information on the Specified Commercial Transactions Act Disclosure (特定商取引法に基づく表記) section of the website.