Airsoft Online Japan - AOJ (Japan Airsoft Community)

Terms & Conditions

Table of Contents

Contact Information

We do not share any contact information you submit with other members, nor do we sell your information to third-parties.

We only store your details for communications purposes if there are problems with bookings or other information related to events, purchases or urgency. As a result, we expect members to enter in genuine information such as name, email and phone number to avoid bots and spam accounts.

You will not be added to a mailing list unless you request it.

Attendance Registration

All participants must be age 18 and above. We cannot accommodate anyone younger.

Your attendance will only be confirmed once you have submitted registration via our events page. Once received we will confirm registration by email within 72 hours.

For some charter events, advance payment may be necessary to confirm booking to ensure that there is a mutual agreement between yourself and AOJ. In addition, AOJ will handle payment to the field in advance, so if you do not contact us to cancel at least 21 days before the event date, the fee will be paid to the field.

Pick-Up

Some fields offer a pick-up service. We are able to organise this on your behalf if given suitable notice.

If we book a field without an adequate pick-up service that is too far to walk, we can rent a vehicle for pickups. The cost would then be distributed equally among those using the vehicle.

In the event people are late for a pickup, the vehicle will depart without you. In the event it is a paid service, you still must pay your share.

 

Cancellation

If you wish to cancel attendance to an event, please directly message us either on the Facebook page or email us as soon as possible. 

For chartered games, at least 21 days notice is required to cancel if suitable notice is not given, members will still be counted as attending at the field and their fees must still be paid.

Cancellation Fees for all events are calculated as below

More than 14 days until event – FREE

14 days until event – 50% of all booked fees

7 days until event – 100% of all booked fees

If members do not come to an event without notice, (flaking), they will have a prewritten email sent about non-attendance and an invoice for payment will be issued as well as a warning. MIf the invoice is not paid within 7 days, the member will have all future bookings cancelled and cannot participate in any activities until the invoice has been paid.

To rectify this, email us with the reason for non-attendance, and pay all fees owed within 7 days.

If participants frequently cancel or flake from events, prepayment will be necessary for all future events.

 

Refunds

If a cancellation request is given with suitable notice and the field can accept the cancellation, a refund will be given (remittance/processing fees will be at the cost of the recipient for refunds).

If a cancellation request is not in suitable time or the field rejects it, no refund can be given.

If a refund is requested for purchased goods, this refund can only be initiated if the item has either not been made/shipped. 

 

Reviews

Our reviews of fields are generally unbiased and we will not give a “bad review”. While we may highlight some bad points, we will break down our reviews on fields, guns, accessories etc. into pros and cons.

We welcome our members to review fields, guns and equipment and will publish reviews that catch our attention. 

 

Sales

  1. General

    1. These terms and conditions govern the use of AOJ, an online sales platform where users can post items for sale and AOJ will sell on their behalf.

    2. By using our platform, you agree to comply with these terms and conditions and any policies or guidelines posted on AOJ.

  2. Seller Responsibilities

    1. Accuracy of Information: Sellers must provide accurate and complete information about the items they list for sale, including but not limited to, the item’s condition, description, operational status, firing speed in metres per seconds or joules, and any defects.

    2. Item Shipment: Sellers are responsible for shipping the item to the buyer within 3 days once a sale is confirmed.

    3. Compliance: Sellers must comply with all applicable laws and regulations regarding the sale of their items.

    4. Sellers must agree to ship items and cannot cancel a transaction once it has been purchased.

  3. Buyer Protection

    1. Complaints: Buyers have the right to file a complaint if the item received is not as described or if the item is not shipped within the agreed timeframe.

    2. Resolution: AOJ will investigate all complaints and take appropriate action to resolve the issue.

  4. Forfeiture of Earnings

    1. Non-Shipment: If a seller fails to ship the item within the specified timeframe, they will forfeit any money made from the sale.

    2. Misrepresentation: If a seller is found to be dishonest about the item’s condition or description, they will forfeit any money made from the sale and may be permanently banned from selling on AOJ’s platforms and accounts.

  5. Payments and Fees

    1. Commission: AOJ will deduct a commission fee of 10% from the sale price of each item sold.

    2. Payouts: Sellers will receive payment for their sold items, minus any applicable fees, after the buyer confirms receipt of the item and they are satisfied with the transaction.

  6. Account Termination

    1. AOJ reserves the right to terminate or suspend any account that violates these terms and conditions or engages in fraudulent activities.

    2. Sellers who are banned will forfeit any remaining earnings and will not be allowed to create a new account on AOJ.

  7. Limitation of Liability

    1. AOJ is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform, including but not limited to, loss of profits, data, or other intangibles.

  8. Amendments

    1. AOJ reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

  9. Governing Law

    1. These terms and conditions are governed by and construed in accordance with the laws of Japan, and any disputes will be resolved with the police or in the courts of Japan.

 
 

Feedback, Comments & Complaints

While we are providing a service for our members, we do welcome feedback and comments so we know what people want and how we can improve.

If you have a complaint. Please feel free to message us and we will deal with it as best as we can as long as you remain civil.